Wondering how you can get the best broadband deal? Take a look at the six steps below to see how you can save on your monthly cost.
Finding The Best Broadband Deal
None of us would be here without the Internet. Literally. We could now be doing something useful like watching the TV instead of reading this. It has developed so much over the last 20 years that it’s got to the point that it is now close to impossible to live without. From finding the best deals to ordering food or doing the kid’s homework, I cannot remember the last day I didn’t go online. The broadband companies know how important it is to us and charge accordingly. And with broadband costs on the increase, it’s important to find the best deals.
So here is a six-step guide to help you along the way in choosing a new provider.
1. What do you need? Broadband or Fibre?
Use this handy checker from BT to get an indication of speeds.
Unfortunately, it doesn’t end there. Most companies offer two Fibre speeds – typically up to 38 Mbps or an even faster version of 76 Mbps. You will only really need the speedier version if you have a large family that constantly downloads and plays games online.
And do you have capped or unlimited? This means the amount you can download per month. If you’re a bigger family with lots of internet use, then always go with unlimited.
And finally… do you need line rental? Some companies now offer broadband without line rental, so if you never use your home phone, this might be an option for you.Take a look at my post whether it provides value for money.
2. Find out the monthly cost
Fortunately, thanks to a ruling from asa, broadband companies must tell you the total monthly cost for broadband. Whereas before they would break costs into different packages to make it harder to understand, now you get one price.
3. Find out the one-off cost
Most broadband companies charge you a connection fee and a postage fee for your router (whether you want it or not). At the time of writing Plusnet charge just £6.99 as an up-front fee. Conversely, BT (who own Plusnet) can charge up to £59.99 – almost £5 per month extra on a year’s contract!
4. Find out the length of the contract.
Generally, you will be tied in between 12-18 months. It’s important to find out when your contract ends though, as this is when you can look for a cheaper deal.
5. Any other benefits?
Some contracts will give you some added extras for free. For example, BT throws in free weekend calls. However, it’s down to you to decide if they are useful. I never use my home phone to make calls, so it’s never something I consider. They do offer free caller display for a year which is always a bonus.
6. Any cashback deals?
Also, check to see if there are gift cards on offer. Over the last year, BT has offered a free prepaid credit card to new customers, usually worth between £100-£150. TalkTalk has previously offered Love2Shop vouchers and Virgin at the start of the year offered a £50 gift card.
And a little bit more?
If you’re happy with your old router and it’s compatible with your new broadband supplier, then sell the new router you receive. On eBay you can generally earn anything between £30-£40 for a brand new router, which will easily cover a month’s worth of broadband.
…That’s not quite all either. There is room for a bit of extra negotiation. Let me tell you a story…
I then received an email from BT telling me that because I was terminating my contract early, they would charge me the cost of my router which came to around £90! So I fired off an email to BT that I was shocked about this charge and also called TalkTalk to tell them I wished to change the move date. TalkTalk told me they couldn’t do this, but was willing to give me £50 credit to continue the swap. I accepted this and a few days later received an email from BT apologising for the email they sent and said they were willing to waive the fee.
So after an email and a quick phone call, I was £50 better off. And TalkTalk had no idea if I was telling the truth.